Privacy Policy

We are committed to safeguarding the privacy of our website visitors and service users. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website. in this policy, "we", "us" and "our" refer to HawkSight SRM Ltd. For more information about us, see below.

For the purpose of the General Data Protection Regulation, the data controller is Hawksight SRM Ltd of 79 Chatham House, Race Course Road, Newbury, RG14 7GJ.

Our nominated representative for the purpose of the General Data Protection Regulation is Paul Mercer.

This document was created using a template from SEQ Legal (https://seqlegal.com).


 

HOW WE USE YOUR PERSONAL DATA


In this section we have set out:

  • the general categories of personal data that we may process;
  • the purposes for which we may process personal data;
  • and the legal bases of the processing.

  • We may process data about your use of our website and services "usage data". The usage data may include [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

    We may process your account data "account data". The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

    We may process your personal data that are provided in the course of the use of our services "service data". The service data may include your name and email address. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business, the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

    We may process information contained in any enquiry you submit to us regarding goods and/or services "enquiry data". The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is OR legitimate interest.

    We may process information relating to our customer relationships, including customer contact information "customer relationship data". The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent OR our legitimate interests, namely the proper management of our customer relationships.

    We may process information relating to transactions, including purchases of goods and services, that you enter into with us "transaction data". The transaction data may include your contact details, and the transaction details]. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

    We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters "notification data". The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

    We may process information contained in or relating to any communication that you send to us "correspondence data". The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

    We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

    We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

    In addition to the specific purposes for which we may process your personal data set out in this section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

    Please do not supply any other person's personal data to us, unless we prompt you to do so.


     

    PROVIDING YOUR PERSONAL DATA TO OTHERS

    We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

    We may disclose customer relationship data to our suppliers or subcontractors insofar as reasonably necessary for delivery of good and services.

    We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data.

    In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.


     

    INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA

    In this section, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

    Our CRM and Mailing Suppliers are situated in the United States. The European Commission has made an "adequacy decision" with respect to the data protection laws of this country. will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.


     

    AMENDMENTS

    We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email.


     

    YOUR RIGHTS

    In this section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

    Your principal rights under data protection law are:

    the right to access;
    the right to rectification;
    the right to erasure;
    the right to restrict processing;
    the right to object to processing;
    the right to data portability;
    the right to complain to a supervisory authority; and
    the right to withdraw consent.

    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can contact us at info@hawksightsrm.com

    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary:[for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

    In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

    You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

    You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

    To the extent that the legal basis for our processing of your personal data is consent; or that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

    If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

    To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

    You may exercise any of your rights in relation to your personal data emailing us at info@hawksightsrm.com


     

    ABOUT COOKIES  

    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.


     

    COOKIES THAT WE USE

    You can find details of the cookies we use on our Cookies Policy at https://www.hawksightsrm.com/cookie-policy/26/


     

    COOKIES USED BY OUR SERVICE PROVIDERS

    Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

    We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. Details of the Google Analytics cookies we use can be found in our Cookies Policy  https://www.hawksightsrm.com/cookie-policy/26/


     

    MANAGING COOKIES

    Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

    Chrome - https://support.google.com/chrome/answer/95647?hl=en 
    Firefox - https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
    Opera - http://www.opera.com/help/tutorials/security/cookies/ 
    Internet Explorer - https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
    Safari - https://support.apple.com/kb/PH21411 (Safari)
    Edge - https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

    Blocking all cookies will have a negative impact upon the usability of many websites.

    If you block cookies, you will not be able to use all the features on our website.You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@hawksightsrm.com  

    Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


     

    OUR DETAILS

    This website is owned and operated by HawkSight SRM Ltd. We are registered in England and Wales under registration number:  09135227, and our registered office is at 79 Chatham House, Race Course Road, Newbury, RG14 7GJ. Our principal place of business is at 79 Chatham House, Race Course Road, Newbury, RG14 7GJ.

    You can contact us:
    by post to the postal address given above
    using our website contact form;
    by telephone, on the contact number published on our website from time to time or
    by email, using info@hawksightsrm.com

    Data protection officer
    Our data protection officer's contact details are: Paul Mercer, Managing Director, HawkSight SRM Ltd.

     

     


     


     

    INFO


     

    INFORMATION WE COLLECT FROM YOU

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