Training & support

Your HawkSight support team will offer support from induction through to your first digital security risk assessment. 

All HawkSight users have access to our Knowledge Base and will be led through onboarding by our Support & Account Management teams.

 

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Knowledge base

The HawkSight Knowledge Base is your central repository of learning and support.

Access our unique eLearning certificate in ISO standardised security risk assessment methodology.

Our short series of getting started videos will get you logging in to your first digital risk assessment in under an hour.

Our further training video and FAQ can all be easily accessed using the search bar, and if you need to speak to us, raise a ticket. We’re here to help.

Onboarding

Change can be challenging, especially within busy security teams.

At HawkSight, we understand change and will be with you every step of the way.

We would like to introduce ourselves to your team, to explain the value of digital SRM and our three-step onboarding process.

Step 1 Complete the short SRA methodology eLearning to get everyone on the same page. 

Step 2 Watch the Getting Started video series to learn about the platform in under an hour.

Step 3 Join your HawkSight Account Manager on a 45-minute onboarding call to set up your first risk assessment and answer any questions.

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Support and account management

Your HawkSight support team is only a call away.

Our support centre is available Monday to Friday 0900 – 1700 GMT (except UK public holidays).

All business and enterprise accounts have a dedicated Account Manager, to ensure success in your digital security risk management transition.